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You will receive close mentoring from an experienced and recognized team leader. A nationally operating company.\n\nProfessional area: Sales.\n\nWork location: Av. 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Dom Pedro II, 391 - Cidade Ocian, Praia Grande - SP, 11704-400, Brazil","infoId":"6433535620876912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Telemarketing Attendant","content":"**Telemarketing Operator – Active and Receptive (With or Without Experience)**\n\nWe are looking for communicative, organized individuals who are eager to grow professionally to join our team as a Telemarketing Operator – Active and Receptive.\n\nIn this role, you will be responsible for answering and making calls to customers, focusing on delivering high-quality service, clarifying doubts, providing information about products or services, and contributing to customer satisfaction and loyalty.\n\n**Responsibilities:** \nConduct receptive and active telephone calls; \nRecord information in the company system; \nProvide effective solutions to customer needs; \nMeet established performance targets and quality standards; \nParticipate in training sessions whenever necessary.\n\n**Requirements:** \nHigh school diploma completed; \nStrong verbal and written communication skills; \nBasic computer knowledge; \nAbility to work well in a team; \nPro\\-activity, empathy, and results focus.\n\n**Advantageous qualifications:** \nPrevious experience in customer service or sales will be considered an advantage, but is not required.\n\nWe offer complete training for those without prior experience! 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We are committed to maintaining a respectful, welcoming, and discrimination-free workplace.**\n\n**If you enjoy communicating, helping others, and are seeking a place to develop your career, we want to meet you!**\n\n**Apply now and join our team!** \n\nJob type: Full-time, Permanent CLT contract\n\nPay: R$1\\.518,00 \\- R$4\\.488,40 per month\n\nBenefits:\n\n* Profit sharing\n* Food allowance\n* Transportation allowance","price":"R$1,518-4,488/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762619970000","seoName":"telemarketing-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-mongagua/cate-sales-inbound/telemarketing-agent-6433535620876912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6b763b09-08a5-4acd-8573-d55e6fea1f12","sid":"9fc5efe2-bb81-458e-8faa-ca1134f54391"},"attrParams":{"summary":null,"highLight":["Active and receptive phone service","Training included for beginners","Salary + commissions and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Praia Grande,São Paulo","unit":null}]},"addDate":1762619970381,"categoryName":"Sales Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4073","location":"R. do Túnel, 4 - Parque Bitaru, São Vicente - SP, 11310-390, Brazil","infoId":"6454594978829012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"SENIOR BUSINESS CONSULTANT 6H | Brisamar Shopping, - São Vicente - SP","content":"**B2C Vice-Presidency**\n\n**SP Regional Directorate**\n\n**Workplace:** Brisamar Shopping Store\n\n \n\n\n\nAn open, transparent work environment that inspires trust and self-development. With this vision, the B2C area seeks to deeply understand our customers' needs and transform them into a unique value proposition. Delighting and retaining customers is what drives us every day!\n\n\nIf you love technology, enjoy a dynamic environment and teamwork, your place is with us at Vivo stores!\n\n\nHere, we take pleasure in serving and presenting all the connectivity services Vivo offers, enabling people to fully enjoy life through an exceptional experience.\n\n **Responsibilities and assignments** **TO SUCCEED IN THIS POSITION, YOU MUST:**\n\n* Approach and triage customers in the sales floor.\n* Identify customer needs.\n* Negotiate and sell.\n* Present/offer fixed-line services to all customers.\n* Perform scheduled customer service.\n* Provide personalized service to high-value customers (Platinum and V), aiming at retention and excellent service.\n* Provide basic technological support: backup, email and social media configuration, and possible device-related questions.\n* Retain and retain customers.\n* Telemarketing.¹\n* Recommend Vivo's programs and benefits.\n* Encourage the use of digital platforms.\n* Support the download and first-time use of the Meu Vivo app in all customer interactions.\n* Follow quality procedures.\n* Receive and control cash movements in your register and close it properly.\n* Correctly execute processes and procedures under your responsibility.\n* Actively participate in training on educational platforms, both online and in-person.\n* Know the market and competition.\n* Correctly execute the document management process.\n* Comply with Anatel regulations.\n* In the absence of the receptionist, perform customer reception duties and assist in issuing service tickets according to the monthly store rotation schedule.\n* May occasionally be assigned new responsibilities dedicated to campaigns, projects, or products.\n\n **Requirements and qualifications** **WHAT YOU MUST HAVE:**\n\n* High school diploma;\n* Experience in customer service is a plus.\n\n **Additional information** \n\nAt Vivo, we spare no effort in supporting and valuing our employees. It's not just about excellent benefits, but also flexible ones.\n\n* Choose the ideal benefit for you and your dependents on a digital platform offering various categories including gym memberships, meal vouchers (VR), food allowance (VA), pharmacy assistance, medical, dental, and life insurance;\n* Corporate mobile phone. Yes, a brand-new smartphone for you!\n* Unlimited voice and data plan! Yes, unlimited! With the best mobile network, even faster with Vivo's 5G!\n* An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps;\n* Eligible to receive an annual Bonus or PPR;\n* Plan your future through a Private Pension Plan;\n* Have children? You'll be entitled to a subsidy to help cover expenses related to school, daycare, or babysitter;\n* Work in an environment that respects your personality, clothing style, and way of being, allowing you to be authentic. \\#VemdeVocê\n* Enjoy flexible working hours;\n* Take a day off (Day off) to celebrate your birthday;\n* Participate in one of the largest corporate volunteer programs to help transform the world;\n* Benefit from our Educational Development Program, which offers partnerships with educational institutions offering discounts, certifications, and online courses;\n* Accelerate your career through our Internal Recruitment Program, either in Brazil or abroad, as we operate in over 17 countries! \\#VivoMinhaCarreira\n* Rely on several initiatives to improve your physical, emotional, and social well-being! We offer \\#VivoBemEstar, encouraging our team to adopt healthy habits and improve quality of life! Our employees have access to nutritionist consultations, psychologists, social services, telemedicine, and much more!\n* All our job openings are available to people with disabilities and/or those who have completed rehabilitation. We foster a culture that values diversity, differences, and individual potential! \\#VivoDiversidade\n\n \n\n\\#VemPraVivo\n\n \n\nWe are a company within the Telefônica Group, a leader in telecommunications in Brazil. We operate with the purpose of **Digitalizing to Bring Closer** people, businesses, and society as a whole, building a more connected nation and transforming the lives of Brazilians. We aim to expand autonomy, personalization, and real-time choices for our customers, placing them in control of their digital lives securely and reliably—everything with the quality that only Vivo can offer.\n\n \n\nTo make this possible, we lead a digital transformation process and are revolutionizing our company from within. We've implemented agile methodologies throughout the organization, connecting ourselves with the most innovative and collaborative ways of working. We strive to foster a diverse and inclusive environment that stimulates creativity, generates innovation, and increases engagement.\n\n \n\nWe believe that the **diversity** of people, experiences, cultures, behaviors, skills, and attitudes is a key differentiator, reflecting the society in which we live. We have a solid internal program based on Gender, LGBTI\\+, Race, PwD, and 50\\+ pillars to ensure a more inclusive culture and a diverse, representative environment. We are a **technology** company, inspired by diversity and **innovation**, providing space for everyone, supporting and embracing differences.\n\n \n\nCurrently, **we connect approximately 357.5 million internet and mobile and fixed telephony accesses, as well as pay-TV**. 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You'll receive a subsidy to help with school, daycare, or babysitter expenses;\n* Work in an environment that respects your personality, clothing style, way of being, and allows you to be authentic. \\#VemdeVocê\n* Enjoy flexible working hours;\n* Take a day off (Day off) to celebrate your birthday;\n* Participate in one of the largest corporate volunteer programs to help transform the world;\n* Benefit from our Educational Development Program, offering partnerships with educational institutions at discounted rates, certifications, and online courses.\n* Accelerate your career through our Internal Recruitment Program, in Brazil or abroad, as we operate in over 17 countries! \\#VivoMinhaCarreira\n* Rely on several initiatives to improve your physical, emotional, and social well-being! We offer \\#VivoBemEstar, encouraging our team to adopt healthy habits and improve their quality of life! 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