Job Summary: We are seeking a results-oriented Negotiation Assistant to join our collections team, negotiating financial solutions to resolve university-related debts. Key Highlights: 1. In-person and WhatsApp customer service focused on resolving student debt 2. Negotiation of payment methods and deadlines to retain students 3. Daily and monthly revenue collection targets **Opportunity: Negotiation Assistant (University Collections)** ------------------------------------------------------------------- **Are you persuasive, results-driven, and motivated by meeting targets? We’re looking for a communicative professional to join our collections team!** **In this role, you will serve as the main point of contact between the institution and students, identifying optimal financial solutions to support their continued studies.** **Your responsibilities will include:** ------------------------- * **Providing in-person and WhatsApp customer service focused on resolving student debt.** * **Negotiating payment methods and deadlines, always prioritizing student retention.** * **Working toward daily and monthly revenue collection targets.** * **Updating the internal system with negotiation statuses.** **What we’re looking for:** ------------------- * **Experience in collections, sales, or negotiation (educational sector experience is a plus).** * **Excellent written communication skills and responsiveness on WhatsApp.** * **A resilient, persuasive profile with a passion for challenges.** * **Availability for fully in-person work.** **General Information:** ----------------------- * **Schedule: Monday to Friday (business hours).** * **Work model: In-person.** * **Compensation: Fixed salary \+ performance-based bonus/commission.** Minimum Education: High School Diploma (Secondary Education) * Transportation allowance * Total Pass * Day Off * Meal allowance * Food voucher * Medical assistance * Commissions * Childcare assistance * Family salary * Dental assistance * Life insurance * Career development plan
João Silva
Indeed · HR
João Silva
Indeed · HR
