Office Assistant

Description

Job Summary: We are seeking a communicative and proactive professional to provide consultative customer service, support sales, assist with administrative tasks, and manage social media for environmental health services. Key Highlights: 1. Consultative and direct customer service 2. Support in sales and administrative routines 3. Opportunity for continuous learning about services **About the company:** We are a small-sized company operating in the environmental health sector and require a person with strong interpersonal skills, clear communication, and a professional demeanor to interact directly with customers. Here, customer service is not mechanical—it is consultative. The candidate will be responsible for understanding customer needs, clarifying doubts, presenting proposals, and taking initiative when handling daily situations. **Responsibilities:** * Proactive customer and lead engagement (phone, WhatsApp, and e\-mail) * Sales support and follow-up on commercial proposals * Preparation and submission of proposals * Issuance of invoices and documentation organization * Updating and managing internal spreadsheets and systems * Administrative routine support * Posting videos and images on the company's social media platforms * Continuous study of pest control services to safely present solutions * Supporting resolution of daily demands and issues **Requirements:** * Excellent interpersonal communication skills with customers * Professional demeanor and confidence when speaking * Initiative and problem-solving ability * Typing speed and accuracy * Spreadsheet knowledge (Excel) and ease of use with systems * Organization and punctuality * Willingness to learn about the company's offered services and solutions Work Schedule: Monday to Saturday, 44 hours/week Minimum Education: High School Diploma (Secondary Education) * Meal Allowance: BRL 135 * Food Voucher: BRL 19/day * Transportation Voucher