Description
Job Summary:
Responsible for initial customer service, conflict resolution, service presentation, vehicle inspection, and sales at Auto Centers.
Key Highlights:
1. Experience in face-to-face customer service and conflict resolution
2. Prior experience in an Auto Center is a plus
3. Teamwork and strong communication skills
**Your responsibilities will include:**
* Providing initial customer service at Auto Center locations, ensuring safety, dynamism, flexibility, and peace of mind for customers;
* Resolving conflicts and discrepancies during customer interactions;
* Presenting the portfolio of services offered and guiding customers within the Auto Center;
* Handling pre-inspection procedures and customer registration.
* Selling products
**Requirements**
* Completed high school education or a technical course in Administration;
* Experience as a Receptionist in retail stores;
* Valid Brazilian driver's license (Category B) and ability to drive;
* Previous experience in face-to-face customer service;
* Prior experience in an Auto Center is a plus;
* Ability to work effectively in a team;
* Proficiency in Microsoft Office Suite;
* Strong communication skills, organization, and proactivity;
* Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any inquiries.
Minimum Education Level: High School (Secondary Education)
Driver's License Requirement: B