Backoffice Analyst

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Analyst responsible for managing chargeback processes, detailed client analysis, and process conclusion based on card network responses. Key Highlights: 1. Opening and monitoring of chargeback processes 2. Detailed analysis of customer registrations and histories 3. Focused and analytical profile **Responsibilities:** Opening and monitoring chargeback processes with Visa and Amex card networks, ensuring compliance with regulatory deadlines. Detailed analysis of customer registrations and histories to identify vouchers received prior to dispute initiation. Concluding processes based on card network responses. Issuing customer credits in cases of accepted chargebacks or re-including debits on statements in cases of disputed loss. Desirable knowledge in the field; focused and analytical profile. **Working Hours:** 8:00 AM to 6:00 PM, Monday to Friday. Minimum Education: High School (Secondary Education) * Life Insurance * Sesc Membership * Meal Voucher * University Tuition Discount * Medical Assistance * Childcare Assistance * Dental Assistance

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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