Description
We are looking for a **Senior Performance Data Analyst** to work on **building indicators, conducting analyses, and automation**, supporting management with reliable information, clear diagnostics, and continuous improvement of operational performance.
**About the position**
You will be responsible for **generating, monitoring, and analyzing operational performance, SLA, and availability indicators**, ensuring data consistency and analysis quality.
You will also work on **automating recurring analytical routines**, contributing to reduced rework, standardization, and greater efficiency in data processes.
**Responsibilities and duties:**
**Main responsibilities**
* Build, generate, validate, and monitor operational performance indicators.
* Validate calculation rules, indicator consistency, and methodological coherence.
* Automate data and indicator calculation, consolidation, and update routines.
* Use Power Query, Excel, Python, and scripts to automate analytical processes.
* Analyze deviations, trends, and significant variations in KPIs.
* Produce comparative, historical, and operational diagnostic analyses.
* Develop and maintain dashboards and reports in Power BI.
* Ensure indicator and metric quality, standardization, and documentation.
**Requirements and qualifications:**
**Education**
* Bachelor’s degree completed in Engineering, Administration, Statistics, Economics, IT, Data Science, or related fields.
**✅ Requirements**
* Prior experience as a Data Analyst, BI Analyst, or Performance Analyst.
* Experience building and evolving indicators, including defining metrics, calculation rules, validation, and monitoring.
* Experience with Power BI for developing and maintaining managerial dashboards and reports.
* Advanced Excel skills.
* Python (basic to intermediate) applied to automating analytical routines and updating indicators.
* Ability to interpret data, analyze results, and support decision-making based on indicators.
* Data storytelling skills—transforming analyses into clear narratives for non-technical audiences.
**Expected experience**
* Experience automating reports or recurring routines, reducing manual effort.
* Practical involvement in building, analyzing, and monitoring performance indicators.
* Experience with comparative, historical, and operational diagnostic analyses.
* Experience presenting results and insights in a structured, clear, and decision-oriented manner.
* Interaction with business or operational areas for alignment and explanation of indicators.
**➕ Desirable**
* Basic to intermediate SQL knowledge for queries, validations, and analytical support.
* Experience with Power Query for data transformation and preparation.
* Knowledge or experience with Power Automate for process and operational workflow automation.
* Basic VBA knowledge or auxiliary scripting for automation.
* Certifications or experience in continuous improvement methodologies
Minimum Education Level: Bachelor’s Degree