Job Summary: The professional will work in the Automobile Product Directorate, ensuring continuous evolution, operational excellence, and a complete customer experience for Individual Auto Insurance, leading the design of products and solutions that integrate business and technology. Key Highlights: 1. Lead the design of products and solutions that integrate business and technology. 2. Coordinate the support lifecycle of the Individual Auto Insurance Product. 3. Serve as the interface with technology teams to align on solutions. We believe in the dream of building the **best insurance group**, and we value collaboration, creative and transparent problem-solving—ensuring these values reflect in our products, services, and new partnerships we establish. **Here, we care personally.** This is our mantra, defining the essence of everything we do and value—both inside and outside our offices. In this role, you will work across Yelum, HDI, and Aliro brands within the HDI Group’s Automobile Product Directorate—the area responsible for **ensuring continuous evolution, operational excellence, and a complete customer experience for Individual Auto Insurance, leading the design of products, customer journeys, business rules, processes, and solutions that integrate business and technology**. **Responsibilities and Duties** **Your day-to-day will include:** * Coordinate the support lifecycle of the Individual Auto Insurance Product—from demand intake through final delivery (enhancements, fixes, and evolutions). * Prioritize and direct the backlog based on business impact, risk, effort, and strategy. * Assess needs and suggestions from internal and external customers to define the scope of improvements. * Monitor and ensure implementation complies with documentation, acceptance criteria, and test plans. * Track dependencies, risks, deadlines, and team capacity—proposing adjustments when necessary. * Guide Business Analysts (BAs) and Product Owners (POs) in developing requirements, user stories, and functional documentation. * Ensure alignment between business and technology regarding solutions, rules, and systemic impacts. * Map, document, and update area processes in appropriate tools—ensuring standardization and traceability. * Organize and maintain project and improvement documentation for future reference. * Conduct root cause analyses to diagnose operational issues and propose structural solutions. * Develop, maintain, and evolve the process architecture and the product’s systemic view. * Establish and monitor area KPIs to support demand management and planning. * Monitor gains and outcomes from implemented processes and projects. * Prepare managerial reports and executive presentations for the Board and committees. * Identify risks and develop mitigation, prevention, and corrective action plans. **Requirements and Qualifications** **Basic requirements:** * Proven experience with **Automobile Insurance** products. * Experience managing BA teams or working as a PO—or in related areas. * Prior experience in support, systemic enhancements, backlog management, and demand analysis. * Practical experience applying agile methodologies (Scrum, Kanban) in IT projects. * Solid knowledge of process mapping, business rules, and functional documentation. * Strong interface with technology teams (development, architecture, QA). * Project management experience: planning, scheduling, risk management, and prioritization. Desirable: * Basic English proficiency. * Strong systemic vision, critical thinking, and ability to simplify complex problems. * Ability to operate across multiple brands (Yelum, HDI, Aliro) with varying maturity levels. * Skill in influencing, negotiating, and articulating solutions in multifunctional environments. * Clear, structured communication for dialogue with technical and executive teams. * Delivery-oriented mindset with a continuous improvement focus. **Additional Information** At the **HDI Group**, our daily schedule offers flexible hours. We promote health and quality of life through medical and dental assistance, Wellhub (Gympass), and other benefits—including transportation allowance or shuttle service, meal vouchers, food vouchers, private pension, profit-sharing (PLR), birthday day off, discounts on HDI Group products, childcare or nursery allowance, life insurance, and much more!!! So, are you ready? **\#LetsGoTogether?** With a **global presence and over 100 years of history**, the HDI GROUP belongs to the German group **Talanx**, one of Europe’s largest insurance conglomerates. We operate in over 175 countries, delivering protection, innovation, and trust to millions of customers worldwide. **In Brazil**, our journey began in **1979**, and since then we have grown steadily. Today, **we are one of the country’s leading insurers**, recognized for our service quality, constant innovation, and people-centric culture. **We believe a truly innovative environment is only possible when every voice is heard.** That’s why we strongly commit to diversity and inclusion—implementing initiatives that guarantee equitable opportunities and a safe space for everyone. We want to be a place where all individuals can proudly be their authentic selves. **Here, we care personally!** This is our purpose—defining the essence of everything we do and value, both inside and outside our offices. #### **Our Values Are:** Trust-Based Relationships Making Things Happen Moving Forward Together Ambition to Go Beyond Simplifying Solutions **This is how we work!** **Do you identify with this? Join our team and** **\#LetsGoTogether.**
João Silva
Indeed · HR
João Silva
Indeed · HR
