Job Description: Apply quickly via email: Requirements and Qualifications: Requirements: * Currently enrolled in or graduated from a Bachelor’s program in IT (Information Technology), Computer Science, Information Systems, Logistics, or related fields; * Prior experience in user support for software systems (CRM [Customer Relationship Management], WMS [Warehouse Management System], ERP [Enterprise Resource Planning], TMS [Transportation Management System], etc.); * Basic knowledge of SaaS (Software as a Service) environments, web-based systems, or system logic. (Mandatory) * Excellent verbal and written communication skills; * Ability to translate technical concepts into simple, didactic language; * Proactive, investigative, and organized profile; * Interest in technology, customer service, and customer experience; * Desire to grow within the support or implementation area—not in software development (Dev); * Experience with WMS (Warehouse Management System) or management software (ERP [Enterprise Resource Planning], TMS [Transportation Management System], OMS [Order Management System]). (Preferred) Benefits: Gympass, Transportation Allowance, Birthday Day Off, Health Insurance, Caju Benefits Card Working Hours: Monday to Friday, from 8:30 AM to 5:30 PM. Knowledge: Education Level: Bachelor’s Degree — Logistics, Computer Science, Information Systems, Information Technology — No preference Technical Skills: SaaS, WMS, CRM, ERP, OMS, TMS 2512120202501915408