Operations Assistant - Maintenance

Description

Job Summary: We are seeking an Operations Assistant to schedule and monitor vehicle tracker maintenance, support technicians, and manage records—ensuring efficiency and quality in technical support. Key Highlights: 1. Schedule and monitor vehicle tracker maintenance activities 2. Control and record maintenance activities to ensure quality standards 3. Ensure efficiency and quality in technical support We are looking for a professional to join our Operations and Monitoring team in Belo Horizonte/MG as an Operations Assistant. If you are organized, detail-oriented, and enjoy working with processes, this opportunity may be right for you!?? What you’ll do here: Schedule and monitor vehicle tracker maintenance with our technical network; Support technicians during maintenance and device testing; Control and record completed maintenance activities, ensuring compliance with Getrak’s quality standards; Use Excel and/or Google Sheets to track and document support cases.?? Your role will be essential in ensuring efficiency and quality in technical support, directly contributing to our customers’ experience. Does this opportunity resonate with you? Register now and become a Getraker! ?? **Key Responsibilities:** ? Schedule vehicle tracker maintenance with the technical team, organizing the service coverage network;? Monitor service status via internal systems to ensure maintenance is performed as planned;? Ensure technicians perform services correctly, following company standards;? Conduct basic tests jointly with technicians to validate tracker functionality during maintenance/installation;? Update maintenance- and test-related records and forms using Excel and Google Sheets;? Record and control completed maintenance activities to ensure accurate technician payments;? Identify and report potential issues in scheduling or installation execution, seeking prompt solutions;? Maintain consistent communication with the technical team to ensure smooth service delivery;? Organize and keep service records and data up to date. **Technical Requirements:** ? Proficiency in spreadsheets (Google Sheets and/or Excel) ? Completed high school education. **Behavioral Profile:** ? Strong written communication skills. **Minimum Education Level:** High School (Secondary Education)