Description
Job Summary:
Lead the operational team, monitor last-mile and e-commerce operations, coordinate with drivers, support courier recruitment, track KPIs, and drive continuous improvement.
Key Highlights:
1. Team leadership and operational team guidance
2. Monitoring of last-mile and e-commerce operations
3. Driver coordination and support for courier recruitment
* **Lead and guide the operational team;**
* **Monitor last-mile and e\-commerce operations to ensure on-time deliveries within SLA;**
* **Coordinate with drivers and couriers to ensure delivery quality;**
* **Support recruitment of new couriers;**
* **Track KPIs, handle incidents, and support base improvements;**
Compensation: R$3\.500,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Profit-sharing program
* Life insurance
* Food allowance
* Meal voucher
* Transportation allowance
Work Location: On-site