Apprentice Program | Contagem

Description

Job Summary: Join our team to work on public service, customer screening, and supporting activities at the service point. Key Highlights: 1. Opportunity to grow in a dynamic environment 2. Talent recognized and encouraged 3. Focus on results and proactivity **We are looking for passionate and talented people to join our team!** Do you enjoy challenges and believe daily challenges drive your growth? If yes, join Mercantil! Here, you’ll find ample opportunities to develop and take ownership of your career — all within one of the **Best Companies to Work for in Minas Gerais**. By joining us, you’ll have the chance to grow in a dynamic environment where your talent will be recognized and encouraged. The combination becomes even stronger if you have sparkle in your eyes, strong communication skills, proactivity, and, of course, a focus on results! **Grow with us!** **\#VEMSERMERCANTIL** **Responsibilities and Duties** **Your main challenges will be:** * Public service; * Customer screening; * Supporting activities at the service point. **Requirements and Qualifications** **We are seeking:** * High school graduates; * Availability to fulfill a minimum contract duration of 1 year and 4 months; * Availability to work 6 hours daily in the morning shift (08:00 to 14:00\). **You’ll stand out if you have:** * Proficiency in Microsoft Office suite; * A proactive profile and eagerness to learn. **Work Location:** **Contagem/MG (On-site).** **Additional Information** **What we offer:** * Transportation allowance; * Career development and growth opportunities. All positions are also open to persons with disabilities (PCDs). We are the leading ecosystem for people aged 50\+. With over 80 years of history, our journey is defined by continuous innovation and expansion of services — always centered on technology to deliver an outstanding banking experience. After all, our customers are the reason we exist. We are undergoing consistent transformation, driven by innovation, technology, data, and people. With over 9 million customers and a focus on the 50\+ demographic, our bank’s purpose is to provide this population with a unique experience. This initiative has earned recognition: Mercantil ranks among the Best Companies to Work for in Minas Gerais and stands as the fifth-largest payer of social security benefits in the country. Excellence is also reflected in our consistently high Net Promoter Score (NPS), an indicator measuring customer satisfaction and loyalty. With over 300 service points across nearly 250 cities, the bank consolidates its national presence with proximity and efficiency. Moreover, great ideas always find space here. We believe in the power of diversity and inclusion to transform realities. Therefore, our opportunities are extended to persons with disabilities, Black and Indigenous individuals, LGBTQIAPN\+, people over 50, women enrolled in support programs addressing domestic violence, and other underrepresented groups. We remain committed to building a fair, representative environment with real opportunities for everyone. Join us! If you identify with this, come be part of it: **\#VEMSERMERCANTIL**