Description: Apply quickly via email: Responsibilities and Desired Experience: Mission Engage in customer service and relationship management with retailers and clients, offering financial products and services such as vehicle financing, insurance, and assistance. May also be responsible for prospecting new clients, market analysis, and developing strategies to increase the bank/financial institution’s market share. Responsibilities * Sell financial products and services—including loans, insurance, and assistance—tailored to clients’ needs. * Manage client portfolios by maintaining regular contact, informing clients about market developments, and monitoring their evolving needs. * Identify and acquire new clients for the institution using sales and marketing strategies. * Conduct negotiations with clients to develop suitable financial solutions and formalize contracts. * Serve clients in person or by phone, clarifying doubts and providing support. * Stay updated on the financial market, banking products, and services. * Prevent fraud and illegal operations by adhering to institutional policies and procedures. * Verify the authenticity of client documents and ensure proper formalization of processes. * Perform managerial tasks such as data analysis, report preparation, and performance tracking. * Build and maintain strong client relationships, conveying trust and security. Competencies * Customer Service: Ability to welcome clients, identify their needs, present solutions, and resolve issues effectively. * Client Prospecting: Ability to identify potential clients, approach them, and present the bank/financial institution’s products and services. * Marketing of Financial Products and Services: Knowledge of the bank/financial institution’s offerings and ability to propose appropriate solutions aligned with clients’ needs. * Client Portfolio Management: Monitoring client relationships, identifying business opportunities, and delivering customized solutions. * Credit Analysis: Assessing clients’ repayment capacity based on financial information to approve loans and/or financing. * Knowledge of Banking Legislation: Up-to-date understanding of national financial system regulations and standards. * Knowledge of Financial Products: Understanding of how various banking products and services operate—e.g., loans, financing, investments, etc. * Negotiation: Skill in negotiating product and service terms with clients to achieve mutually beneficial outcomes. * Problem Solving: Ability to promptly and effectively identify and resolve issues, ensuring client satisfaction. * Conflict Management: Professional and constructive handling of client conflicts. * Data Analysis and Interpretation: Ability to analyze financial and market data to identify business opportunities. * Use of Banking Systems and Tools: Proficiency in systems and tools used daily within the financial institution. * Effective Communication: Ability to communicate clearly and concisely with clients and colleagues. * Interpersonal Skills: Ability to build and sustain positive relationships with clients and colleagues. * Teamwork: Capacity to collaborate with team members toward shared objectives. * Organization and Planning: Ability to organize work, set priorities, and meet deadlines. * Ethics and Discretion: Ability to handle confidential information ethically and discreetly. * Adaptability: Capacity to adjust to market changes and shifting client demands. * Resilience: Ability to manage pressure and frustration without losing focus on work. * Initiative: Ability to recognize opportunities and take proactive decisions. Benefits: Health Insurance with Co-payment, Bradesco Dental Plan, Commission, Performance Bonus, Fuel Allowance, Company Car, Mobile Phone, Work Laptop Working Hours: Monday to Friday, 09:00–18:00; Saturday, 09:00–13:00 Requirements: Education: Completed High School Technical Skills: Microsoft Office Suite 2512200202551758097