Messenger

Description

Job Summary: A professional responsible for greeting and assisting guests, transporting luggage, introducing hotel facilities, providing information, and maintaining order, all while delivering excellent service. Key Highlights: 1. Excellent and courteous guest service 2. Essential support in organizing and managing guest flow 3. Maintaining order and safety of the environment **Responsibilities:** Greet guests upon arrival and departure from the hotel. Assist with luggage transportation to guest rooms. Accompany guests to their accommodations and introduce them to hotel facilities. Provide basic information about hotel services, operating hours, and areas. Handle internal deliveries (packages, mail, and guest requests). Support the front desk in guest service and flow management. Maintain order at the entrance and circulation areas. Maintain a courteous demeanor and deliver excellent guest service. Comply with hotel safety, hygiene, and internal procedures. **Requirements:** Experience in messenger-related duties Organizational skills and attention to detail Strong communication and interpersonal skills Minimum Education: High School Diploma (Secondary Education)