Sales Consultant

Description

Job Summary: Vehicle sales consultation and customer service, focusing on customer satisfaction, prospecting, and achieving sales targets in a collaborative environment. Key Highlights: 1. Ethical and professional customer service 2. Customer relationship development and prospecting 3. Post-sales follow-up and continuous improvement **Job Mission** Present available products and services, clarify customer inquiries, and offer solutions that meet their needs—aiming for customer satisfaction and increased sales, in an ethical and professional manner aligned with internal policies and strategies. **Your Daily Responsibilities** * Greet and serve customers courteously, ethically, and professionally to build strong customer relationships; * Act as a technical multiplier for the team, communicate departmental/organizational guidelines, and provide ongoing training and guidance regarding changes in processes and procedures; * Demonstrate available vehicles by presenting their features, advantages, and benefits, and conduct test drives with customers while showcasing vehicle features and functionalities; * Negotiate prices and payment terms to meet customer expectations and maximize sales, in accordance with internal policies and sales strategy; * Be responsible for entering accurate customer and vehicle information into the dealership’s management system, ensuring documentation remains up to date; * Prospect new customers and execute sales activities to achieve company-established targets; * Follow up with customers after the sale, offering post-sales services and ensuring customer satisfaction; * Participate in company-provided training and development programs to enhance technical and sales knowledge; * Collaborate with other sales consultants and departments to maintain a productive and collaborative work environment; * Schedule customer visits as needed; * Highlight GM benefits such as Preferred Fleet, Road Service, etc.; **What We Expect From You** * Completed high school education; * Driver’s license class B; * Ability to perform calculations (pricing, financing, documentation, etc.); * Strong communication skills—clear and effective with both customers and team members; * Availability to work standard business hours (Mon–Fri, 8:00 AM–6:00 PM; Sat until 12:00 PM) Employment Type: Full-time CLT Salary: R$1.518,00 – R$5.058,33 per month Benefits: * Medical insurance * Dental insurance * Childcare allowance * Company-provided mobile phone * Profit-sharing program * Private pension plan * Life insurance * Meal allowance * Food voucher * Transportation allowance Work Location: On-site