Technical Consultant

Description

Job Summary: Technical support professional for dealerships, responsible for customer service, scheduling, quotations, and service follow-up. Key Highlights: 1. Experience in dealership technical support 2. Negotiation skills 3. Customer service and operational support **Description:** High school diploma required; Experience in dealership technical support; Negotiation skills; Proficiency in Microsoft Office suite. Serve customers in person and by phone. Schedule appointments and create service orders. Prepare quotations according to customer requirements. Verify credit status in the system and support the collections department. Monitor vehicles in the workshop and inform customers of service status. Issue new fiscal invoices and conduct customer follow-up. Register new customer data or update existing customer information in the system. Place parts orders for inventory. 2512160202201529024