Store Operator

Description

Job Summary: Caedu is seeking professionals to handle product restocking and organization, visual merchandising, financial product acquisition, and customer service—aiming for customer satisfaction. Key Highlights: 1. Cheerful, welcoming environment with opportunities for growth 2. Values diversity, respect, and teamwork 3. Focus on excellence in customer service and satisfaction **\#JOINCAEDU** For **50 years**, we have operated in the **fashion retail** sector with the purpose of **sharing our best to dress happier stories**. We are present in **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team. At **Caedu**, we believe in a **cheerful, welcoming environment full of opportunities for professional development and growth**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know that **together we are stronger**. If you want to join a purpose-driven company with strong values and room to grow, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Restocking and Organization:** Ensure products are always available and properly displayed in aisles, counters, walls, floors, and shelves, performing restocking whenever necessary or as directed by the supervisor. **Sales Area Maintenance:** Keep the sales area consistently organized, verifying that products are properly processed (hangers, alarms, labels, and pricing) and making adjustments when needed—such as re-pricing, re-labeling, and quantity verification. **Visual Merchandising:** Support implementation of VM concepts, assisting in window displays, wall arrangements, and floor compositions, following the manual and supervisor’s guidance to ensure attractive and strategic product presentation. **Financial Product Acquisition and Promotion:** Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, presenting benefits and encouraging adoption—all while focusing on customer experience and satisfaction. **Customer Service:** Greet customers warmly, attentively, and efficiently, assisting them in product selection and providing clear information about available merchandise and services. **Focus on Satisfaction:** Act with empathy and proactivity, always striving to resolve inquiries and support the supervisor in resolving issues—ensuring an excellent shopping experience and strengthening customer relationships. **Requirements and Qualifications** **Must Have:** * Completed high school education. * Experience in sales and general customer service. * Basic Office software proficiency. **Additional Information** **What Do We Offer?** Medical Assistance Dental Assistance Transportation Allowance Profit Sharing (Per internal policy) Birthday Day Off Discounts on Caedu products Educational Partnerships SESC Membership Pharmacy Partnership Gympass Telemedicine Better Maternity Program – Support throughout the most special period in our mothers’ lives. Personal Guidance Program Career Development Path Online Learning Platform **For 50 years, we have transformed fashion retail with style, quality, and accessibility.** We operate in São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais, with 100 physical stores and an e-commerce platform serving all of Brazil. Here, you’ll find a cheerful, welcoming environment filled with opportunities to grow and develop professionally. If you seek challenges, value ethics and respect, possess an ownership mindset, and believe that together we are stronger, **join Caedu!**