Customer Relationship Agent

Description

Job Summary: Provide in-person customer service, guide customers, register requests, complaints, and suggestions, provide information, and verify documents. Key Highlights: 1. In-person customer service and guidance 2. Registration of requests and feedback 3. Possibility of educational subsidy **Responsibilities:** Provide in-person service at Copasa's agency, customer guidance, and service orientation. Register service requests, complaints, compliments, criticisms, and suggestions using the CONTRACTOR's corporate tools and systems. Provide information and verify documents, among other tasks. **Benefits:** Salary \+ Meal Allowance (VA) or Food Voucher (VR) \+ Transportation Allowance \+ Life Insurance \+ Partnership Programs \+ Possibility of educational subsidy \+ Anniversary recognition \+ Performance recognition \+ Climate Survey \+ Mental health discussion circles. **Minimum Education Level:** High School (Secondary Education)