Customer Relationship Agent

Description

Job Summary: Provide in-person service, guide customers, record requests, complaints, and suggestions, and provide information and verify documents at Copasa's branch. Key Highlights: 1. In-person customer service and guidance 2. Recording customer requests and feedback 3. In-branch customer support **Responsibilities:** Provide in-person service at Copasa's branch, including customer guidance and service direction. Record service requests, complaints, compliments, criticisms, and suggestions using the CONTRACTOR's corporate tools and systems. Provide information and verify documents, among other tasks. **Benefits:** Salary + VA or VR + Transportation Allowance + Life Insurance + Partnership Programs + Potential Educational Subsidy + Anniversary Celebrations + Recognition for Top Performers + Climate Survey + Mental Health Discussion Circles. **Minimum Education:** High School Diploma (Secondary Education)