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Job Summary: A professional to delight customers, ensure welcoming and efficient service, and contribute to the operational and administrative organization of the store. Key Highlights: 1. Delight customers from the first contact 2. Support the organization of the salon and reception area 3. A dynamic environment focused on excellence in customer service **Job Mission** Delight and impact customers from the first contact, ensuring welcoming, efficient, and accurate service while contributing to the store’s operational organization and smooth execution of administrative routines. **Main Responsibilities** Perform store opening and/or closing procedures, ensuring completion of the checklist; Greet customers warmly, conveying hospitality and attentiveness; Manage order slips and verify charges accurately; Process payments (debit, credit, and PIX); Sell products and subscription clubs (smart brush); Support the organization of the salon and reception area, ensuring a consistently clean and pleasant environment; Maintain up-to-date customer records and system entries; Organize staff rotation schedules and appointment calendars; Assist with inventory and stock control. **Mandatory Requirements** Completed high school education; Prior experience in reception or customer service roles; Strong verbal and written communication skills (proficient Portuguese); Familiarity with computer use and WhatsApp Web; Availability to work on holidays when the store is open; Preferably reside near the store location, considering working hours. **Behavioral and Technical Competencies** **Warmth and hospitality:** convey lightness and create a pleasant atmosphere; **Assertive communication:** clarify doubts, guide customers, and mediate contact with the team; **Flexibility:** adapt to varying demands and service workflows; **Proactivity and organization:** ensure smooth execution of administrative and operational routines; **Sales skills:** prior experience in customer approach and persuasion techniques is desirable. **Compensation and Benefits** **Base salary:** R$ 1\.467,57 **Flexible benefits card:** R$ 20.00/day (meal or food allowance); **Transportation voucher.** **Working Hours** Monday to Friday: **2:00 PM to 8:00 PM** Saturday: **1:00 PM to 7:00 PM** **If you are passionate about serving people, thrive in dynamic environments, and wish to grow within a company that values excellence in customer service, this opportunity is for you!**
