Job Summary: This professional will assess customer needs, offer value propositions, expand connections with additional services, and build an enchanting relationship with the customer. Key Highlights: 1. Offer a value proposition better suited to customers 2. Expand customers' possibilities of connecting with additional services 3. Build relationships and deliver an enchanting experience The candidate must assess customers' needs and offer the most suitable value proposition; Expand customers' possibilities of connecting with additional services so they can fully enjoy what they love in life; Inform customers that a solution is always available; Build relationships and deliver an enchanting experience during every interaction with the customer. **Requirements:** · Completed High School; · Basic knowledge of Microsoft Office suite; · Sales and customer service experience preferred; · Familiarity with sales targets and performance metrics is a plus; · Experience in telecommunications is a plus; · Knowledge of Android and iOS systems is a plus. Responsibilities * Provide in-person or online customer service using the company's official tools, in a consultative manner to identify needs and offer a unique value proposition; * Conduct product and service demonstrations, clarifying questions about specifications to provide greater confidence for the customer's decision-making; * Sell products (mobile phones and accessories) and services (plans and digital services) according to customer needs, following company procedures and guidelines; * Support customers in resolving issues related to Vivo's services; * Promote product and service offers, and actively attract new customers; * Establish and foster customer relationships, embodying one's personal brand aligned with Vivo's DNA to maintain this bond; * Take ownership of organizing and maintaining workplace cleanliness; * Contribute to organizing customer flow in-store and managing waiting lines when necessary; * Display products in the showcase and keep it organized according to company standards. Salary: Fixed + Variable + Bonuses Benefits * Medical assistance * Dental assistance * Education allowance * Commission * Meal voucher * Transportation voucher * Birthday day off * Psychological support * Gympass **(Questions during registration? Contact number 38 99921\-8486** Employment type: Permanent CLT Compensation: Starting from R$1\.710,78 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Meal voucher * Transportation voucher Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
