Job Summary: The Commercial Assistant will support commercial and administrative activities, ensuring compliance with standards and procedures, and will be responsible for customer service, quotation analysis, and proposal development. Key Highlights: 1. Support for commercial and administrative activities 2. Customer service and proposal development 3. Support for sales and post-sales processes Commercial Assistant Position Description The Commercial Assistant will be responsible for supporting commercial and administrative activities, ensuring compliance with MPC's internal quality, safety, and procedural standards. The professional will handle customer service, quotation analysis, proposal development, and provide support to sales, post-sales, and performance indicator processes. **Responsibilities and Activities** * Update tasks via Microsoft Outlook and Microsoft Planner. * Analyze received quotations, completing forms and recording critical information. * Send customer inquiries for budget preparation according to existing forms. * Prepare budgets and pre-calculations based on the type of service or product. * Perform product sales calculations. * Develop technical and commercial proposals following existing forms. * Consult portals and systems to update commercial information. * Create and update proposals in the Cigam system, recording statuses such as received, sent, approved, invoiced, or lost. * Request issuance of invoices and ART (Technical Responsibility Annotation) from the electrical engineer when necessary. * Register customers in internal systems (Cigam) and external portals. * Approve field engineering collections, transports, and releases via Microsoft Forms/List. * Verify customer orders and separate safety documentation as requested. * Conduct communications with customers and internal teams as directed by the supervisor. **Indicators and Post-Sales** * Develop post-sales, budgeting, warranty, and customer complaint indicators. * Send post-sales reports to responsible representatives after execution and invoicing. * Archive completed processes and organize physical folders for submitted processes. **Requirements:** * **Preferred:** Completed undergraduate degree, preferably in Business Administration, Commercial Management, or related fields. * **Minimum:** Completed high school education. * Prior experience in administrative and commercial routines. * Proficiency in Microsoft Office, especially Outlook and Planner. * Organizational skills, attention to detail, responsibility, and empathy.
João Silva
Indeed · HR
João Silva
Indeed · HR
