Description
Job Summary:
The Budget Assistant performs commercial and administrative activities, ensuring compliance with standards and procedures, while handling customer service, quotation analysis, proposal preparation, and sales support.
Key Highlights:
1. Engagement in commercial and administrative activities
2. Support for sales and after-sales processes
3. Preparation of budgets and technical/commercial proposals
**Description**
The Budget Assistant will be responsible for performing commercial and administrative activities, ensuring compliance with MPC's internal quality, safety, and procedural standards. The professional will handle customer service, quotation analysis, proposal preparation, and provide support to sales, after\-sales, and performance indicators.
**Main Responsibilities:**
**Commercial and Administrative Activities**
* Update tasks via Microsoft Outlook and Microsoft Planner.
* Analyze received quotations, completing forms and recording critical information.
* Send questions to customers for budget preparation according to existing forms.
* Prepare budgets and pre\-calculations based on the type of service or product.
* Perform sales calculations for products.
* Prepare technical and commercial proposals following existing forms.
* Consult portals and systems to update commercial information.
* Create and update proposals in the Cigam system, recording statuses such as received, sent, approved, invoiced, or lost.
* Request invoice issuance from the tax department.
* Request ART issuance from the electrical engineer when necessary.
* Register customers in internal systems (Cigam) and external portals.
* Approve field engineering collections, transports, and releases via Microsoft Forms/List.
* Verify customer orders and separate safety documentation as requested.
* Conduct communications with customers and internal teams as directed by the team leader.
**Indicators and After\-Sales**
* Prepare after\-sales, budget, warranty, and customer complaint indicators.
* Send after\-sales reports to responsible representatives after execution and invoicing.
* Archive completed processes and organize physical folders for submitted processes.
**Requirements:**
* **Preferred:** 2 years of experience
* **Minimum:** Currently pursuing a bachelor's degree, preferably in Business Administration, Commercial Management, or related fields.
* Prior experience in administrative and commercial routines.
* Proficiency in Microsoft Office, especially Outlook and Planner.
* Organizational skills, attention to detail, responsibility, and empathy.