Job Summary: Support physicians and the care team in scheduling organization and professional monitoring, ensuring humanized patient reception and service efficiency. Key Highlights: 1. Humanized patient reception and empathetic listening 2. Support in scheduling organization and professional monitoring 3. Contribution to service efficiency and patient experience Support physicians and the care team in scheduling organization, ensure humanized reception, monitor physician punctuality and attendance, record operational information, and contribute to service efficiency and patient experience. Confirm medical schedules weekly and daily. Monitor physician attendance and punctuality. Perform humanized reception and empathetic listening. Check examination room conditions before physician arrival. Prepare daily reports and records per physician and concierge. Collect and organize data to populate production spreadsheets. Publish and manage the daily medical schedule. Collaborate with concierges and coordination as a team. Comply with company internal policies, processes, and guidelines, including the Code of Conduct and established Quality standards. Maintain confidentiality of internal information whenever necessary, as well as information inherent to each role, ensuring confidentiality of data, documents, and organizational procedures. Support other departmental and institutional activities as needed, contributing to the achievement of organizational objectives.
João Silva
Indeed · HR
João Silva
Indeed · HR
