Customer Service Agent

Description

Job Summary: We are seeking energetic and communicative professionals to deliver customer service, negotiation, and results generation, with an emphasis on service quality and efficient solutions for associates. Key Highlights: 1. Direct engagement with associates, ensuring efficient service and solutions. 2. Focus on goals, service quality, and a results-oriented profile. 3. An opportunity for those who enjoy serving, negotiating, and creating value for customers. If you enjoy **serving, negotiating, and delivering results**, this opportunity is for you. We seek energetic professionals with strong communication skills and goal orientation to work directly with our associates, ensuring **high-quality service and efficient solutions**. Here, you will not merely provide service—you will be responsible for **resolving issues, negotiating, and generating value for the customer**. **Your daily responsibilities will include:** * Providing inbound and outbound service to associates; * Understanding needs and proposing quick, efficient solutions; * Conducting negotiations when necessary; * Accurately recording information in the system; * Maintaining focus on goals and service quality. **What we are looking for:** * Strong verbal and written communication skills; * A proactive, organized, detail-oriented profile; * Negotiation skills; * Proficiency in typing and systems (Power and SGA are advantageous); * Basic Excel knowledge; * **An ambitious, results-oriented profile**. **Important advantage:** * Experience in vehicle protection (not mandatory but highly valued) **What we offer:** * Salary: R$ 1\.739,21 * Bonus for achieving targets * Meal allowance * Transportation allowance or fuel subsidy * 13th-month salary and vacation bonus * Paid overtime **Work schedule:** * Monday to Friday * One Saturday per month (8:00 AM to 12:00 PM) On-site work **Important notes:** * We seek active, communicative individuals focused on results. * Experience in vehicle protection will be considered a significant advantage. Compensation: R$1\.739,21 per month Benefits: * Medical assistance * Dental assistance * Fuel subsidy * Life insurance * Meal allowance * Transportation allowance Work location: On-site