**Are you passionate about sales and eager to advance your career? We have an incredible opportunity for you!** **Job Purpose:** Assist with store visits and routines at IWS stores, monitoring performance, identifying improvement opportunities, supporting the sales team, ensuring compliance with customer service standards, and delivering training. **Key Responsibilities:** * Assist in supervising in-store customer service, ensuring the sales team complies with service standards and delivers a consultative, high-quality customer experience. * Monitor store consultants’ adherence to internal rules and processes. * Support internal communication, ensuring all consultants are informed about new processes, campaigns, and monthly promotions. * Provide timely support to store teams, including tracking open store quotations and assisting with customer service as needed. * Attend weekly meetings to review goals and action plans. * Help identify opportunities to improve consultants’ customer service performance. * Assist with operational routines in stores, including cash closing, timekeeping, goal tracking, spreadsheet completion, and record-keeping. * Contribute to visual merchandising (VM) maintenance and store organization, ensuring products are properly displayed, the environment is clean and tidy, and items are correctly labeled. * Deliver training sessions whenever required. * Assist with recruitment, selection, and onboarding of new employees. **Mandatory Requirements:** * Completed high school education * Commercial experience (as a salesperson or manager) * Experience managing goals/indicators * Analytical skills **Job Expectations:** * Develop toward becoming a Store Manager * Support store teams * Cover staff absences and leaves * Contribute to store organization and VM maintenance * Identify improvement opportunities * Strong communication skills * Results-oriented mindset * Agility and organizational skills **Location**: Av. Bandeirantes, with availability to visit stores according to a weekly schedule; **Working Hours:** * 44 hours per week (working at group stores located in Belo Horizonte) * Monday to Saturday, with Sundays off **CLT Salary: BRL 2,800.00 + Meal/Voucher Allowance: BRL 800.00 + Gympass + Unimed Health Plan + Transportation Allowance or Fuel Voucher: BRL 400.00**