Sales Associate

Description

Job Summary: The professional will analyze goals, develop actions to achieve results, serve and retain customers, act as a fashion consultant, and manage store operations. Key Highlights: 1. Strategic involvement in goal analysis and action plan development 2. Focus on customer service and fashion experience 3. Sales management, after-sales service, and store operations Conduct data-driven goal analysis and develop actions to achieve the store's expected results. Restock merchandise, iron/press garments, clean and organize assigned areas to ensure an attractive environment for customers. Provide guidance to cashiers to complete sales transactions. Serve customers, including in-person and online sales. Execute after-sales service, manage exchanges, and contribute to customer loyalty initiatives. Analyze performance indicators (KPIs) and create individual action plans to achieve goals. Act as a fashion consultant by selecting style options, outfits, and personalized adjustments for customers. Contribute to sales growth through fitting room assistance, delivering a differentiated customer experience. Receive and verify merchandise efficiently to ensure process accuracy. Assist with store inventory in accordance with requirements and requests from the responsible department. Support other suppliers whenever necessary to foster a collaborative environment. Apply sales persuasion techniques and handle customer objections. Resolve issues related to exchanges and customer service, or escalate to supervisors when required. Use brand applications and systems, fulfilling operational requirements. Compensation: R$1.665,00 - R$4.000,00 per month Benefits: * Transportation allowance Education: * Completed high school (preferred) Work Location: On-site