Job Summary: The Ri Happy Group is looking for a professional to work in customer service, sales, and store organization, delivering a magical and fun experience. Key Highlights: 1. Work at Brazil’s largest toy retail chain 2. Delight customers and transform the world around you 3. Work in a playful and relaxed environment *If your childhood dream was to work in a place where magic happens every day… guess what? It can become a reality NOW!* At the **Ri Happy Group**, Brazil’s largest toy retail chain, we believe that growing up can (and should!) be fun. Here, being *SUPER* is more than a value—it’s our way of delighting, surprising, and transforming the world around us. Come as you are—with your essence, your story, and your unique sparkle. Here’s what we offer: * **S**atisfaction in Serving * **U**nited by Fun * **P**assion for the Business * **E**ssence of Simplicity * **R**espect for Tomorrow **Liked it? Then, come on in!** **Responsibilities and Duties** * Provide customer service, identifying needs and guiding customers with all necessary information about available products and their proper use, applying the sales methodology to ensure excellence and customer delight; * Register customers to expand the company’s database and strengthen relationships with registered users; * Process sales payments according to available payment methods; * Package and deliver products to customers; * Stay informed about the company’s promotions, events, and cultural contests to relay this information to customers; * Attend all in-person or company-directed platform trainings; * Work across omnichannel sales, using the company’s current tools and applying service scripts through to sale completion; * Monitor sales metrics such as TM, PA, Conversion Rate, NPS, and others; * Actively engage on social media—creating content, monitoring posts, and seeking followers; * Keep the store clean, sections organized, fully stocked, and correctly priced; * Restock products from inventory onto the sales floor based on restocking reports, ensuring product rotation and driving sales results. **Requirements and Qualifications** * Completed High School education * Availability to work on weekends * Affinity with customer service * Flexibility to work across various store areas **Additional Information** **Benefits:** * Medical assistance * Dental assistance * Meal allowance or food allowance * Transportation voucher * Bonus for meeting targets * Birthday day off * Product discount **What else will you find here?** * Gympass partnership—access to gym networks * Playful and relaxed environment **So, are you joining us? Come and have fun!** (Our initial communication is via email. Didn’t receive the email? Please check your Spam/Junk folder.) At the Ri Happy Group, we create magical moments full of fun for thousands of children and adults—how about making this mission yours too? Our employees are SUPER, and this concept goes far beyond the outstanding contributions each person makes. For us, SUPER is packed with meaning and principle. Here’s what we value here: **SATISFACTION IN SERVING – Feeling gratitude through delighting and bringing smiles** **UNITED BY FUN – Being a unique and strong team united by our purpose** **PASSION FOR THE BUSINESS – Acting intensely and engaged, caring as if it were your own** **ESSENCE OF SIMPLICITY – Acting simply and agilely, always thinking of the whole and of others** **RESPECT FOR TOMORROW – Caring for today to guarantee a better tomorrow** So, did you like it? Does it match our SUPER values? Learn more about our story and apply to join our Group and **complete our puzzle!** **** To view our temporary job openings, click here: https://gruporihappyvagastemporarias.gupy.io/