Job Summary: The Ri Happy Group is seeking sales associates to delight customers, provide service, make sales, and promote the magic of fun in a playful environment. Key Highlights: 1. Excellent customer service and delight 2. Active participation in creating social media content 3. A playful and relaxed work environment *If your childhood dream was to work in a place where magic happens every day… guess what? It can become reality NOW!* At the **Ri Happy Group**, Brazil’s largest toy retail chain, we believe that growing up can (and should!) be fun. Here, being *SUPER* is more than a value—it’s our way of delighting, surprising, and transforming the world around us. Bring your authenticity, your story, and your unique sparkle. With us, you’ll find: * **S**atisfaction in Serving * **U**nited by Fun * **P**assion for the Business * **E**ssence of Simplicity * **R**espect for Tomorrow **Liked it? Then come on in!** **Responsibilities and Duties** * Provide customer service, identifying customer needs and offering all necessary information about available products and their proper use, applying the sales methodology to ensure excellence and customer delight; * Register customers to expand the company’s database and strengthen relationships with registered customers; * Process sales transactions according to available payment methods; * Package and deliver products to customers; * Stay informed about the company’s promotions, events, and cultural contests to relay this information to customers; * Attend all in-person or platform-based training sessions designated by the company; * Operate across omnichannel sales, using the company’s current tools and applying service scripts until sale completion; * Monitor sales metrics such as TM, PA, Conversion Rate, NPS, and others; * Actively engage on social media—creating content, monitoring posts, and growing followers; * Maintain store cleanliness, organized and well-stocked sections, and accurate pricing; * Restock products from inventory to sales areas based on restocking reports, aiming to improve product turnover and drive sales. **Requirements and Qualifications** * Completed High School education * Availability to work on weekends * Affinity with customer service * Flexibility to work across various store departments **Additional Information** **Benefits:** * Medical assistance * Dental assistance * Meal allowance or food allowance * Transportation voucher * Bonus for meeting targets * Birthday day off * Product discount **What else will you find here?** * GymPass partnership—gym network agreement * A playful and relaxed environment **So, are you ready to join us? Come and have fun!** (Our initial communication is via email. Haven’t received the email? Please check your Spam/Junk folder.) At the Ri Happy Group, we create magical moments filled with fun for thousands of children and adults—and how about making this mission yours too? Our team members are SUPER, and this concept goes far beyond the outstanding contributions each person delivers. For us, SUPER is rich in meaning and principle. Here’s what we value here: **SATISFACTION IN SERVING – Feeling gratitude through delighting and bringing smiles** **UNITED BY FUN – Being a unique and strong team united by our purpose** **PASSION FOR THE BUSINESS – Acting intensely and engaged, caring as if it were your own** **ESSENCE OF SIMPLICITY – Acting simply and agilely, thinking holistically and empathetically** **RESPECT FOR TOMORROW – Caring for today to ensure a better tomorrow** So, did you like it? Does it match our SUPER values? Learn more about our story and apply to join our Group and **complete our puzzle!** **** To explore our temporary positions, click here: https://gruporihappyvagastemporarias.gupy.io/
João Silva
Indeed · HR
João Silva
Indeed · HR
