Receptionist

Description

Job Summary: A professional responsible for general customer service, reception, and administrative support, aiming for service excellence and satisfaction of internal and external customers. Key Highlights: 1. Customer service and reception for internal and external clients 2. Communication management (phone calls, fax, correspondence) 3. Administrative support and scheduling organization Strata is recognized for developing projects and advisory services with internationally benchmarked quality standards, achieved through the implementation of proprietary methodologies, specialized training of its employees, and investment in advanced research and technologies. Join this team. **Responsibilities and Duties** * Greet and receive internal and external clients and other visitors who need to contact any company employee for any reason or interest, adhering to service standards and safeguarding the company’s positive image; * Make and receive internal and external phone calls, send and receive faxes as requested, ensuring diverse communication channels; * Send and receive packages via internal mail, postal service, and other transportation methods to meet company requirements; * Record and manage the company’s correspondence protocol; * Issue airline tickets when necessary, requesting them from accredited agencies to ensure travel options aligned with company needs; * Maintain updated calendars for Directors, Administrative, Control, and Technical departments, assuming responsibility for their maintenance and operation; * Verify and update calendars, registering new contacts and identifying possible pending items to ensure continuous accuracy; * Guarantee excellence in the distribution of the Institutional Newspaper and maintain an updated recipient list, including email addresses; * Request and manage office and IT supplies for the Headquarters, as well as conduct periodic inventories of these stocks; * Comply with administrative regulations; * Perform duties related to the position to fulfill responsibilities, as directed by the Executive Board. Perform general service-oriented activities, typically involving greeting, receiving, noting, assisting, accepting, dispatching, recording, typing, and organizing — all aimed at excellently meeting the demands of internal and external customers. Additionally, address Executive Board requests regarding airline tickets, coffee breaks, supervising and guiding the cleaning team. **Requirements and Qualifications** Strong communication skills. Proactivity. Proficiency in Excel. Completion of an Executive Secretariat course. **Additional Information** Meal or food allowance of BRL 42.00 per day; Health insurance with co-payment; Transportation allowance / Fuel subsidy; Life insurance; Total Pass; Birthday day off; SESC club membership; University partnerships; Beauty allowance; Strata is a consulting engineering firm specializing in transport infrastructure, also active in mining, energy, and sanitation markets. With strong national presence, it delivers a broad range of consulting engineering services, including road, airport, railway, and urban mobility projects. Recognized for providing intelligent and innovative solutions across these sectors. Since 1990, the company has been recognized for developing projects and advisory services with internationally benchmarked quality standards, achieved through the implementation of proprietary methodologies, specialized training of its employees, and investment in advanced research and technologies.