Customer Success

Description

Job Summary: We are seeking a communicative professional to handle pre- and post-sales customer service, focusing on conversion and retention, and to support administrative tasks in a real estate agency. Key Highlights: 1. Customer service focused on conversion and retention 2. Identification of sales opportunities 3. Administrative and commercial team support Do you enjoy interacting with people? Are you communicative? This could be your opportunity! We currently have an opening for a Customer Success role at a leading real estate agency in the market. **Main Responsibilities:** * Provide pre- and post-sales customer service, with emphasis on customer conversion and retention; * Support front desk activities, ensuring courteous and efficient service; * Identify sales opportunities arising from customer interactions; * Track and record the customer journey, ensuring organized information management; * Assist with administrative tasks related to customer service and the commercial team. **Requirements:** * Completed high school education; * Strong verbal and written communication skills; * Experience and ease in customer-facing roles; * Organizational skills and attention to detail; * Basic computer literacy. **Additional Information:** * Salary: R$ 2.175; * Meal allowance of R$ 24.00/day (Ifood Benefits card); * Transportation allowance or fuel assistance (Ifood Benefits card); * Gympass; * Unimed health plan (co-payment); and * Working hours: Monday to Friday, 8 AM to 6 PM (fully on-site), plus one Saturday per month (8 AM to 1 PM); * Location: Cidade Jardim, Belo Horizonte. Payment: R$2.175.00 per week Benefits: * Medical assistance * Meal allowance * Transportation allowance Workplace: On-site