AIR CONDITIONING SALES COORDINATOR

Description

Job Summary: Coordinate unit sales, develop the sales team, manage the customer portfolio, and prospect new business to maximize results. Key Highlights: 1. Coordinate sales and develop the sales team 2. Manage customer portfolio and prospect new business 3. Support complex negotiations and monitor performance **Job Mission** Coordinate unit sales by directly contributing to the development of the sales team, management of the customer portfolio, performance monitoring, and prospecting of new business, while also supporting more complex negotiations to maximize results and ensure sustainable company growth. **Main Responsibilities** * Coordinate unit sales, directly developing sales representatives, analyzing the customer portfolio, monitoring performance, prospecting new business, and supporting more complex negotiation situations to drive company results; * Lead the sales team by mastering all processes, training and empowering team members for full execution of area tasks, in compliance with company disciplinary rules; * Participate in or monitor the team’s customer portfolio, tracking daily sales results, reallocating customers when necessary to achieve an optimal balance between the number of customers assigned per sales representative and the level (quality) of service delivered; * Monitor sales targets through internal controls, implementing corrective actions for identified deviations and taking appropriate measures with the team to achieve expected goals; * Guide the team in negotiations, development of new customers (individual and corporate), granting discounts within authorized limits, promoting campaigns, visiting customers when required, and complying with company commercial, financial, and logistics policies to minimize risks and boost organizational results; * Assist in mapping potential markets to identify greater sales opportunities by recognizing the specific needs of each customer; * Analyze post\-sales service requests, routing them to specialized departments for resolution, and actively follow up and monitor outcomes with involved departments; * Maintain relationships with support departments (Commercial, Finance, HR, IT, and Logistics) to resolve issues; * Support people administration (hiring, performance evaluation, feedback, and termination) and ensure smooth daily store operations. **Basic Requirements** * Bachelor’s degree completed or in progress in Commercial Management, Business Administration, Management Processes, Human Resource Management, Engineering, Economics, Accounting, or related fields; * Proficiency in technologies: E\-mail, Systems, Telephony, Office (Word, Excel); * Minimum 2 years of sales experience preferred; * Knowledge and experience in leading commercial teams; * Knowledge and experience in refrigeration and air conditioning. **Desirable Requirements** * Experience in sales management within wholesale and retail segments;