We are Pharmedice, a leader in sterile drug compounding. Founded in Minas Gerais, Pharmédice Specialized Compounding redefines excellence in sterile drug compounding for human health. Pharmédice not only meets the industry’s highest compounding standards but elevates them to a new level. We combine regulatory rigor, intelligent use of data, and unparalleled expertise to deliver sterile medications with speed and quality. A championship team with excellence in its DNA A team composed of pharmacists specialized in various fields, technicians, specialists, engineers, analysts, supervisors, IT professionals, commercial staff, logistics and procurement personnel. All united by a single purpose: ensuring market access to hard-to-find medications. We are seeking an Internal Sales Representative to join this mission, serving as an essential point of contact with our customers and guaranteeing outstanding commercial service. If you thrive on high performance and delivering results, we’d love to speak with you! **Your main responsibilities will include:** * Providing customer support and assistance via phone, e-mail, and WhatsApp; * Accurately recording orders, including prices, delivery deadlines, expiration dates, and terms; * Negotiating prices, deadlines, and terms to ensure customer satisfaction and loyalty; * Preparing quotations, scheduling deliveries, and maintaining updated customer records; * Forwarding inquiries and complaints to the relevant departments; * Advising customers on proper storage conditions and expiration dates of medications; * Prospecting new customers and contributing to the company’s positive image; * Participating in training programs and collaborating on initiatives that promote organizational culture. **For this position, we expect you to have:** * Completed high school education (mandatory); * Prior experience in internal sales, customer service, or related areas; * Excellent verbal and written communication skills; * Strong organizational skills and attention to detail; * Proficiency in negotiation and customer service; * Ethical conduct, proactivity, and commitment to service quality. **It would be a plus if you:** * Have prior experience in pharmaceutical customer service; * Are familiar with digital systems and tools for sales management; * Demonstrate ability to analyze commercial performance indicators; * Have previously participated in process improvement projects or customer engagement initiatives. **Benefits:** * Meal Allowance: R$23.00/day * Transportation Allowance * UsiSaúde Health Plan (no monthly fee, only co-payment) * Dental Plan: R$26.00/month (optional) * Araújo Pharmacy and SESC agreements * Working hours: 7:48 AM – 5:30 PM, Monday to Friday Employment type: Full-time CLT Salary: R$2.154,00 – R$6.000,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Experience: * Sales of hospital or ophthalmic products?? (Mandatory) Workplace: On-site