Tracking Operator - Contagem, MG

Description

Job Summary: Professional responsible for monitoring and tracking trips, handling claims, and providing proactive and reactive support to customers, partners, and suppliers. Key Highlights: 1. Trip monitoring and tracking 2. Handling of claim-related events 3. Customer, partner, and supplier support **Your challenges will include:** * Monitoring and tracking trips; * Handling claim-related events involving Losses, Damages, and Incidents; * Providing proactive and reactive phone support to customers, partners, and suppliers for clarifications and guidance regarding tracked and/or monitored trips; * Operating internal systems (SGR, Rastrear 4\.0, SIL). **Requirements and Qualifications:** * Completed high school education; * Proficiency in Microsoft Office suite is desirable; * Flexibility regarding work hours; * Strong initiative, high energy, innovative mindset, and proactive attitude! What We Offer: ️ Meal Allowance; Transportation Allowance; National Health Insurance Plan; Dental Insurance Plan; Gympass; Employee Referral Program; Pharmacy Partnership; Life Insurance; CLT employment contract; ️ Work Schedule: 12x36 shift rotation — 7:00 AM to 7:00 PM or 7:00 PM to 7:00 AM; On-site work model.