Job Description We are people who care for people. Each one with unique characteristics, stories, and qualities—but all united by the same purpose: to live fully. We take pride in our history, so we do our best today while never losing sight of tomorrow. If you value humanity, integrity, customer focus, exceeding results, sustainability, and innovation in solutions across everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We foster an excellent organizational climate with engaged individuals committed to delivering outstanding results—as well as great growth opportunities for you. Come check it out! Responsibilities and Duties: * Blood pressure measurement – hypertension; * Blood glucose measurement – diabetes; * Cholesterol measurement; * Administration of injectables; * Medication review; * Self-care; * Immunization; * Smoking cessation support; * Weight loss support. * Use of company administrative/financial tools such as ERP and SNGPC; * Training store operators on the company’s service standards and pharmaceutical technical guidance; * Management of pharmacy-related regulatory technical procedures. Requirements and Qualifications: * Bachelor’s degree in Pharmacy; * Experience in customer service at retail stores; * Knowledge of analysis and interpretation of service and sales performance metrics and indicators; * Proficiency in customer service and sales techniques. WHAT COULD BE A DIFFERENTIATOR? * Experience managing customer service/sales teams; * Courses, training, or specializations in pharmaceutical/clinical care and assistance. BENEFITS: * Transportation allowance; * Health insurance—eligibility based on location and position; * Dental plan—opt-in basis; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma) with payroll-deducted discount; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. Employment Type: Full-time CLT Compensation: R$6.416,23 per month Benefits: * Dental care assistance * Partnerships and commercial discounts * Life insurance * Transportation allowance Work Location: On-site