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Job Summary: Join a company that innovates to move the world, directly engaging with customers and monitoring logistics operations to ensure effective results. Key Highlights: 1. Freedom to express ideas 2. Professional development 3. Lightweight and innovative environment ### **Have you ever considered joining a company that innovates to move the world?** If you seek growth, learning, enjoy challenges, and are committed... THIS IS YOUR OPPORTUNITY TO JOIN OUR TEAM!! Are you ready to embark on this journey with us? Let us explain further! **Who are we?** We focus on solutions that simplify life for customers and drivers. We manage operations by digitally connecting the entire ecosystem and streamlining operational methods. Committed to high performance, we innovate processes through technologies that reduce costs and increase efficiency. **What you’ll find here:** * Freedom to express ideas; * Team integration; * Professional development; * Commitment to diversity; * A lightweight and innovative environment. **Responsibilities and duties** **Your challenge will be:** * Directly interacting with customers and working with Opentech systems, responsible for ensuring optimal outcomes for clients’ operations; * Monitoring and ensuring accuracy of logistics operation data, performing analyses via system, reporting operation statuses, and contacting carriers and customers; * Handling matters according to the defined Standard Operating Procedure in the process roadmap; * Making phone calls, sending WhatsApp messages, and emails per pre-established standards. **Requirements and qualifications** **Requirements and qualifications:** * Completed high school education; * Proficiency in Microsoft Office suite; * Basic customer service experience required; * Flexible availability; Shift schedule 12x36 — 6:00 AM to 6:00 PM; * Preferred: basic Excel and logistics knowledge. **Additional information** **What we offer:** A dynamic, innovative, and collaborative environment focused on results and team integration, with great openness to new ideas; Transportation allowance; Meal/Ticket Food Card; National health insurance plan; Dental insurance plan; Gympass — stay fit and energized with access to gyms and physical activities; Zenklub — take care of your mental well-being with online therapy sessions; Employee referral program; Pharmacy discount program; Life insurance; Partnerships with educational and language institutions; CLT employment contract; On-site work model. **So? Is it a match?** Join our team. We’re here to support you while we work together to achieve great accomplishments Apply now and await the next steps. We are a technology and innovation company specializing in Risk Management and Logistics Management solutions. With over 23 years of experience in logistics and technology, we prevent more than 50 million incidents annually. Currently, we serve over 3,500 major clients who trust our solutions, supported by a top-tier team of over 800 professionals. We belong to nstech — Latin America’s largest technology platform for logistics and mobility. Accelerate your career by joining the ecosystem revolutionizing the future of freight and passenger transportation across Latin America.
