Funeral Agent Assistant

Description

Job Summary: The Funeral Agent Assistant provides essential support in the humanized reception of families and the organization of funeral procedures, requiring operational competence and a strong sense of humanity. Key Highlights: 1. Essential support in the humanized reception of bereaved families 2. Organization of funeral viewing rooms and procession logistics 3. Coordination of deadlines with various suppliers **OPPORTUNITY: FUNERAL AGENT ASSISTANT** **Estima Group | Excellence and Compassionate Care** We seek professionals who combine operational competence with deep humanity. The Assistant will directly support the Agent, ensuring that family reception and service procedures are carried out flawlessly. **JOB DETAILS:** * **Number of Positions:** 02 * **Work Schedule:** 12x36 (Availability required on weekends and holidays) **YOUR RESPONSIBILITIES:** * Support the humanized reception and guidance of bereaved family members. * Assist in verifying and regularizing documentation (notary offices and cemeteries). * Organize funeral viewing rooms, decorations, and procession logistics. * Coordinate deadlines with drivers, florists, and crematoriums. * Maintain organization of environments and materials. * Record client interactions in the system and prepare closing reports. * Schedule services at funeral homes, cemeteries, and crematoriums **MANDATORY REQUIREMENTS:** * Completed High School education. * **Digital Agility:** Fast and accurate typing, ensuring efficiency in report preparation and service recordkeeping. * **Systems Proficiency:** Ease of use with operating systems and internal management software (CRM/ERP). * **Office Tools:** Practical knowledge of Microsoft Office Suite (Word and Excel) for document organization, spreadsheet control, and administrative communications. * Ethical conduct, discretion, and emotional intelligence. **BENEFITS PACKAGE (Estima Differentiators):** * **Compensation:** R$ 1.800,00. * **Health & Well-being:** Telemedicine, discounts on consultations/exams, and dental care assistance. * **Exclusive Benefits:** Pharmacy at cost price and shopping club with cashback. * **Security:** Preventive funeral plan and home assistance. * **Meals:** Meal allowance (R$ 21.00/day) and transportation allowance. **HOW TO APPLY:** If you match this profile and wish to work within a professional and compassionate environment, please send your resume: * **Email:** funeraria@grupoestima.com.br * **WhatsApp/Phone:** (31) 2534-4444 Employment Type: Full-time CLT Salary: R$1.800,00 – R$2.000,00 per month Benefits: * Dental care assistance * Commercial agreements and discounts * Meal allowance * Transportation allowance Work Location: On-site