Digital Channel Sales Representative

Description

Job Summary: Customer service across multiple channels, with emphasis on sales, quotations, order placement and modification, after-sales support, and daily targets. Key Highlights: 1. Multichannel customer service 2. End-to-end sales process management 3. Focus on goals and proactivity **Main responsibilities:** Provide customer service through all available channels (telephone, e\-mail, and/or WhatsApp); Support store operations when required; Register new customers; Prepare customer order quotations; Place orders; Send online payment links and/or use card machines (maintaining information confidentiality); Modify orders when necessary; Offer additional products; Perform after-sales activities upon request or instruction; Make proactive outbound calls upon request or instruction; Reschedule or reassign customer appointments when necessary; Request acquisition of assets when required; Review daily sales rankings and meet daily targets; Sell promotional/marketing campaign products **What we offer:** Fixed salary of R$ 1\.657,87 \+ commission; Transportation allowance (VT) or fuel reimbursement; Meal allowance or food voucher worth R$ 18.00/day (no deductions); Attendance bonus; Afternoon coffee at the office; University partnership agreements; Commercial discounts; Birth kit; Health and dental assistance; TotalPass and MediQuo plans, and much more! **Requirements:** Completed high school education; Prior sales experience required; Experience in compounding pharmacy is desirable; **Working hours:** Monday to Friday, from 11 a.m. to 8 p.m., and alternate Saturdays from 9 a.m. to 1 p.m. Employment type: Permanent/CLT Compensation: R$1\.850,00 per month Benefits: * Food allowance * Meal allowance * Transportation allowance Work location: On-site