Customer Service Agent

Description

Job Summary: Professional responsible for customer service and guidance, marketing of products and services, and financial transactions. Key Highlights: 1. Customer service and guidance in accordance with quality standards 2. Marketing of products and services to generate business 3. Responsibility for financial and banking transactions **Description and Responsibilities:** **Schedule:** 8 hours per day \- Monday to Friday **Level:** Professional **Employment Type:** Permanent — CLT * Provide customer service to members/clients in accordance with Sicoob's defined quality standards; * Guide members/clients on the use of cooperative products and services; * Market available products and services to generate business for the cooperative. * Be responsible for executed financial and banking transactions, including: authentication of cash and check inflows and outflows, cash drawer opening, closing and reconciliation, bank withdrawals and deposits at other institutions, cash custody, balance reconciliation, and others. **Requirements:** Completed bachelor's degree in related fields; CPA certification preferred; Experience in commercial and/or financial areas; **Benefits:** Annual bonus, Childcare allowance, Education allowance, Christmas basket, Pharmacy benefit plan, Day Off, Workplace gymnastics, Extended marriage leave, Extended paternity leave, Onhappy, OPTUM, Health insurance plan, Dental insurance plan, Profit-sharing program (PLR), Birthday gift, Wedding gift, Newborn gift, Private pension plan, Certification reimbursement, Life insurance (60x salary), Corporate University, Flu vaccine, Meal voucher (R$2\.050,00\), Transportation voucher, Wellhub