Backoffice

Description

Job Summary: We are seeking a Backoffice professional to support our field team by managing service orders, scheduling appointments, and monitoring technicians. Key Highlights: 1. An environment that values respect, continuous learning, and diversity 2. Focus on simplifying life through technology and innovation 3. An opportunity to leave your mark in a challenging environment **About the Opportunity** If you are someone who enjoys challenges and believes in the power of results, this position is for you! At Sempre, our purpose is to simplify life through technology, innovation, and human connection — keeping people connected to what truly matters. We seek talents who want to grow with us and leave their mark in an environment that values respect, continuous learning, and diversity. **Description:** We are looking for a professional to work as a Backoffice supporting our field team. **Responsibilities:** * Managing service orders; * Analyzing service order opening and closing; * Monitoring technicians’ schedules; * Rescheduling technical visits. **Requirements:** * Proficiency in Microsoft Office suite; * Completed high school education; * Ability to handle multiple simultaneous tasks and monitor deadlines; * Organizational skills and attention to detail; * Strong communication skills; * Conflict mediation ability; * Experience in the Telecommunications field is a plus. At Sempre Internet, we believe that working well also means living well. Therefore, we offer a comprehensive benefits package designed for your well-being, growth, and quality of life — both at work and beyond. **Check out everything available to you:** **University Tuition Partnership** Invest in your future with special conditions to keep learning. **Salary Advance** Unexpected events happen — count on us when you need it. **Dental Care Plan** Healthy smiles and care that makes a difference. **Christmas Bonus** A special gift to celebrate year-end with gratitude. **Discount Club** Save on stores, services, and exclusive experiences. **Health Insurance and Mediquo** Comprehensive health care, including digital support and accessible medical services. **Pharmacy Partnership** Discounts and convenience when caring for yourself and your family. **Meal Voucher / Food Allowance** More flavor and energy for your daily routine. **Transportation Allowance** Convenience and savings for commuting to work every day. **Subsidized Internet** More connectivity for what truly matters. **Life Insurance and Funeral Assistance** Peace of mind and security during difficult times. **Day Off** A special day off to celebrate your way. **Total Pass** A program promoting quality of life. **Inclusion and Diversity** At Sempre Internet, **a**ll people are welcome. People with disabilities (PwD) and/or those rehabilitated by INSS are encouraged to apply. We value authenticity and believe diversity strengthens our team.