Customer Service Attendant (5x2 Shift Schedule)

Description

Job Summary: We are seeking a professional to warmly welcome and serve customers in a bakery and confectionery setting with Italian cuisine, while supporting the team's professional development. Key Highlights: 1. Warm and welcoming environment featuring traditional Italian home-style cuisine. 2. Focus on exceptional and warm customer service. 3. Values team autonomy and professional growth. In an atmosphere evoking that of an Italian family home, our cuisine celebrates tradition and togetherness. Combining the essence of a family-run bakery and confectionery, we offer a variety of delicacies—from famous cakes to a selection of freshly baked goods. Every customer is greeted warmly and attentively, invited not only to savor our flavors but also to enjoy the welcoming ambiance and the cherished memories formed with each visit. Moreover, in our establishment, we highly value team autonomy and professional growth. \*\*Responsibilities:\*\* * Greet and welcome customers warmly and friendly upon entering the café. * Deliver exceptional customer service, ensuring all needs are met promptly and efficiently. * Serve beverages and food. * Assist customers in selecting products, offering recommendations when needed. * Maintain a clean and organized workspace, including cleaning tables, counters, and utensils. * Receive and process customer orders. **Requirements:** * Prior experience in customer service; * Ability to work in a dynamic and fast-paced environment while maintaining high standards of customer service; * Excellent verbal and interpersonal communication skills; * Flexible availability for shifts. **Salary:** * R$1\.621,00 \+ service charge sharing (R$800,00 to R$1\.000\) **Benefits:** * Transportation allowance * Meal allowance (R$ 27,00/day) * Health insurance (after probation period) * Dental plan (after probation period) * Life insurance (after probation period) **Schedule:** * 5x2 Shift Schedule: Tuesday through Sunday, with fixed day off on Monday and additional rotating days off on Tuesday or Wednesday. TUE./WED.: 11:30 AM – 8:00 PM (once per week \- rotating schedule) THU.: 12:00 PM – 10:30 PM FRI.: 12:30 PM – 10:30 PM SAT.: 12:30 PM – 10:30 PM SUN.: 12:00 PM – 10:00 PM **Location:** * São Luis \- BH