Customer Service Representative

Description

Job Summary: A professional responsible for customer service, order processing, preparation of commercial proposals and reports, and assisting with financial control. Key Highlights: 1. Customer service and commercial proposals 2. Organization, proactivity, and teamwork 3. Negotiation, flexibility, and time management **Job Description** **Position:** Customer Service Representative **Job Description:** A professional responsible for: * Customer service * Order processing * Sending quotations * Monitoring delivery deadlines * Developing commercial proposals * Preparing reports on market trends, demand, and competitors * Creating post-sales spreadsheets * Assisting with financial control * Structuring and organizing document files * Filling out spreadsheets and forms * Customer service — customer referral, supplier and material reception * Scheduling * Drafting announcements **Required Skills:** * Strong organizational sense * Ability to work effectively in a team * Clear and assertive communication skills * Proactivity and initiative * Strong negotiation ability * Flexibility and adaptability * Excellent time management * Good customer relationship skills * Resilience and ability to work under pressure **Location:** Cristina Uniformes **Working Hours:** Monday to Friday, 09:00–19:00 / Saturday, 09:00–14:00 Employment Type: Full-time CLT Compensation: Starting from R$2.000,00 per month + R$300 food allowance Employment Type: Full-time CLT Compensation: R$2.000,00 – R$2.300,00 per month Benefits: * Meal voucher * Transportation voucher Experience: * Microsoft Excel (Preferred) * Administration (Preferred) * Customer Service (Preferred)