Job Summary: A professional to plan, control, and guide field teams, ensuring the execution of service orders and network maintenance. Key Highlights: 1. Plan and control field operations. 2. Lead and guide service teams. 3. Build a world of possibilities in the telecommunications field. **Welcome to your connection with the future!** We are a company born in the interior of Minas Gerais, growing by cultivating dedication and entrepreneurship at the core of our DNA. We have expanded to other regions and are now present in over 100 locations across the state, where we have established ourselves as a reference in telecommunications services, committed to delivering excellence in connectivity for our customers. If you are a passionate professional seeking to build a world of possibilities, we want to connect with you! **Responsibilities and Duties** * Open and close service orders according to demand; * Assign tasks among field teams, thereby managing backlog and SLA; * Mobilize field teams for emergency responses and necessary support to execute activities; * Monitor and guide field teams, maintaining contact before, during, and after service order execution; * Schedule activities according to preventive and predictive network maintenance plans, based on team availability. **Requirements and Qualifications** * Completed high school education; * Proficiency in Microsoft Office Suite; * Experience in activity planning and operational routines. **Additional Information** **Salary:** * R$ 1\.858,14 **Working Hours:** * Monday to Friday, 8:00 AM to 6:00 PM. **Our Benefits:** * Meal Allowance or Food Allowance; * Medical and dental assistance; * Wellhub; * Discounts on Internet plans; * Transportation Allowance; * Life insurance; * Childcare allowance; * Support allowance for dependents with disabilities; * Deezer discount; * Free access to the Skeelo app: a virtual library with over 250,000 books. **What are you waiting for? Join us as a \#Valeneter** For over 25 years, we have set a standard of **excellence in the telecommunications market** in Minas Gerais. With our own network exceeding 17,000 km, we operate a robust infrastructure delivering **internet** via 100% fiber-optic technology, **landline telephony**, **subscription TV**, **security solutions**, and **digital transformation services**, serving over 120 locations and connecting more than 200,000 customers. We are proud to be the **2nd largest internet provider** in Minas Gerais and among the **top 20 in Brazil**, according to Anatel’s ranking. Our team of over one thousand employees forms the foundation of our success. We are driven by our commitment to **innovation**, quality, and excellence in customer service. We value an environment that fosters **personal and professional development**, always guided by our core values.
João Silva
Indeed · HR
João Silva
Indeed · HR
