**Job Description:** ---------------------- **This position is also inclusive for persons with disabilities (PCDs).** Monitor scheduling, ensure daily traffic clearance to guarantee on-time deliveries, address each client’s specific requirements, handle various documents, comply with all required procedures related to those documents, and prepare reports and spreadsheets to support meeting the department’s demands; Transportation: Monitor all pickup requests, return processes, investigate lost shipments, claims, proof-of-delivery documents, track operations via spreadsheets and communication systems with drivers, and manage the client’s integrated system. **Requirements and Responsibilities:** ----------------------------------- **What are the requirements?** * Completed High School education * Preferably with experience in logistics routines **Among your main responsibilities, you will perform:** * Monitoring of deliveries and pickups via integrated systems and/or direct contact with drivers en route; * Proactive monitoring of ongoing routes, providing full support to drivers and reporting to clients; * Monitoring of dispatch and vehicle inspection within the SVC facility; * Daily completion of operational control logs with relevant operational information; * Managing delivery performance to consistently meet operational SLAs; * Effective communication with drivers; * Using the internal transportation/tax system to record payments to contractors; * Complying with DHL Supply Chain’s operational procedures and respecting its policies and standards, including those related to HSE, Quality, and the Code of Conduct. **Benefits – You’ll find here:** ------------------------------------------ * Medical Assistance (On-site clinic, no monthly fee, extendable to dependents); * Dental Assistance (Employee plan fully covered by DHL, nationwide coverage); * Meal Benefit (Meal voucher or company cafeteria, depending on location); * Transportation Benefit (Transportation voucher or shuttle service, depending on location); * Annual Profit-Sharing Plan (PPR) (target of 70% of monthly base salary); * Life Insurance; * Gympass (Network of accredited gyms); * Discount Club (Promotional discounts across multiple categories). **About DHL** --------------- **Connecting people, improving lives.** Become a DHL professional and gain essential daily support through top-tier benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize opportunities to grow through multicultural experiences that challenge you daily. This will be more than just another job—it will be your chance to positively impact both the environment and the people inside and outside DHL. As a global company, we value our employees’ diversity as a true strength—and this strength can only be harnessed if everyone feels they can truly be themselves every day, regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. That’s what we mean when we talk about inclusion. **Diversity is our strength.** **Being DHL means maximizing your capabilities.**