Customer Service Assistant

Description

Job Summary: We are seeking a communicative and organized Customer Service Assistant to work within a dynamic team focused on quality, agility, and excellence in customer interaction. Key Highlights: 1. Working collaboratively in a dynamic team with a focus on service quality 2. Clear, courteous, and efficient communication with customers 3. Organization and attention to detail in recording interactions **OPEN POSITION \| CUSTOMER SERVICE ASSISTANT \- TARASTREADO** Are you communicative, organized, and do you enjoy interacting with people? Then this opportunity is for you! We are looking for a Customer Service Assistant to join a dynamic team focused on quality, agility, and excellence in customer interaction. * Location: Floresta neighborhood – Belo Horizonte/MG * Schedule: Monday to Friday, from 9:00 AM to 7:00 PM **Main Responsibilities:** Accurately record all interactions and appointments in the system, ensuring information organization and traceability; Use Excel and Google Maps for data control and address location; Maintain clear, courteous, and efficient communication with customers; Support administrative tasks related to cancellations and logistics; Make proactive calls to schedule tracker pickups. **Requirements:** Completed high school education; Previous experience in customer service, preferably involving proactive contact; Proficiency in Excel (spreadsheets, filters, data organization); Familiarity with Google Maps for route planning; Basic knowledge of customer service systems and computer applications. **Behavioral Competencies:** Strong verbal and written communication skills; Organization and attention to detail; Proactivity and accountability; Empathy and courtesy in customer service; Results-oriented mindset and commitment to deadlines; Professional demeanor and discretion. **Benefits:** Unimed Health Insurance Plan; Dental Insurance Plan; Life Insurance; Meal Voucher (R$ 50.00 per working day); Transportation Voucher or Fuel Allowance; Birthday Voucher worth R$ 300.00; Discount on vehicle protection. **Interested Candidates:** Send your resume to emilyn.paula@tarastreado.com.br with subject line “Customer Service Assistant – Tarastreado” or contact us via WhatsApp: (31\) 9973\-6134 Salary: R$1\.815,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Meal voucher * Food voucher * Transportation voucher Workplace: On-site