Do you want to join a company that is transforming transportation and logistics operations in Brazil? Transcourier has an opening in the **After-Sales** area and is seeking energetic, organized, and customer-focused professionals to work as **Customer Success Assistants**. Here, you will be the main driver of the customer experience after the sale—monitoring performance, ensuring clear and transparent communication, and helping our operations run with excellence—especially for strategic customers, where every detail matters. Your day-to-day responsibilities will include: * Monitoring customer performance and ensuring clear, transparent communication; * Acting as the liaison between customers and operations (tracking, performance, and operational matters); * Updating systems and dashboards, as well as generating performance reports; * Proactively engaging with customers on critical deliveries or exceptions; * Managing complaints, returns, lost shipments, and redeliveries in partnership with Operations, Sales, and Quality teams; * Supporting the Sales team post-implementation and in understanding newly onboarded customers; * Identifying improvement opportunities and supporting initiatives to increase customer satisfaction. **What we’re looking for:** * Currently pursuing a bachelor’s degree; * Clear communication skills, initiative, organization, ownership mindset, and ambition; * Consultative, solution-oriented profile; * Proficiency in Excel and familiarity with Power BI (a plus); * Experience in customer service or logistics is welcome. **Benefits:** * Transportation allowance or fuel assistance; * Meal allowance; * Food voucher; * Health insurance; * Dental insurance; * Life insurance; * Birthday Day Off; * On-site cafeteria; * Grocery basket; **Salary:** * BRL 2,500.00 **Working hours:** * Monday to Friday, 8:00 AM to 6:00 PM. * 100% in-person at Universitário neighborhood Employment type: Full-time CLT Compensation: BRL 2,500.00 per month Benefits: * Health insurance * Dental insurance * Fuel assistance * Grocery basket * Life insurance * Meal allowance * Food voucher * Transportation allowance Work location: In-person