Job Summary: The Snack Bar Assistant delights customers with authentic Italian gelato, emphasizing friendly service, careful preparation, and hygiene to ensure a unique experience. Key Highlights: 1. Delight customers with authentic Italian gelato 2. Friendly service and careful preparation 3. Welcoming environment focused on customer experience If you love customer service, pay attention to details, and wish to work in a welcoming environment, this is your opportunity! At Mi Garba Gelateria!, our mission is to delight customers with unique experiences through authentic Italian gelato. The Snack Bar Assistant is a fundamental part of this journey! Work schedule: 6 days on, 1 day off per week — including one Sunday per month. **Main Responsibilities:** * **Customer Service:** Warm greeting, answering questions about flavors, ingredients, and allergens, and offering suggestions. * **Preparation and Service:** Serving gelato using proper techniques to maintain texture, assembling bowls, cones, cups, and preparing beverages or açaí. * **Hygiene and Organization:** Keeping the counter, display cases, scoops, and spoons sanitized, as well as organizing the store environment. * **Cashier Operations:** Registering orders, accepting payments (card, cash, Pix), and issuing invoices. * **Stock Replenishment:** Monitoring the display case, restocking sold-out flavors, refilling toppings, cones, and packaging. * **Food Safety:** Adhering strictly to sanitary regulations, including wearing hairnets, clean uniforms, and proper food handling. **Essential Skills:** * Friendliness and strong communication skills. * Agility in customer service, especially during peak hours. * Organization and attention to detail. * Completed high school education. **Benefits we offer:** * Meal or Food Allowance of R$30.00 per day (with only R$1.00 monthly deduction); * Transportation Allowance or Fuel Assistance (R$410.00, no deductions); * Unimed Health Plan (no monthly fee); * Dental Plan (no monthly fees); * Gympass; * Conexa Saúde (psychologist and nutritionist services, no deductions); * Internal Bimonthly Bonus (R$250.00 upon goal achievement); * Movie tickets for your birthday month; * Life Insurance; * Internal Career Development Plan and growth opportunities; * Discounts on Mi Garba! products; * Undergraduate and postgraduate scholarships; * Bimonthly attendance bonus of R$100.00. Employment Type: Full-time, CLT (Consolidation of Labor Laws) permanent position Compensation: Starting from R$1.745,52 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Corporate agreements and commercial discounts * Profit-sharing * Private pension * Life insurance * Food allowance * Transportation allowance Selection Question(s): * Are you available to work the 6x1 schedule? * Do you have experience in public-facing customer service? Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
