Consigaz Group is a national company with over 50 years in the market and more than 2,000 employees across nine states. We are a diverse, inclusive company focused on innovation and environmental sustainability. We respect and care for our employees. We provide an essential service to our society: LPG (liquefied petroleum gas) distribution. Our relentless purpose is “To be the energy for everyone.” Our work culture centers on always being present—whenever our customers need us! We are seeking professionals who can join our team and contribute to achieving this purpose. If you identify with our values (Responsibility, Flexibility and Agility, Innovation, Human Respect, Sustainability, and Quality and Safety), join our team! We would be delighted to receive your application and learn more about your career and professional journey. #### **Job Description:** * Assist in developing gas central and LPG distribution network projects in compliance with current technical standards. * Provide remote or on-site technical support to customers, identifying and resolving faults in LPG systems. * Schedule field engineers’ technical visits, optimizing routes and deadlines. * Finalize service orders (SOs), ensuring proper process closure. * Issue technical reports, certificates, and Technical Responsibility Statements (ART) on the CREA website. * Analyze incident data recorded in the CRM system, prepare trend charts, and propose corrective actions. * Provide technical support to Installation, Engineering, After-sales, Commercial, Key Accounts, Bidding, and Customer Care departments. * Annually (or as required) organize and submit the customer list for preventive maintenance planning. * Weekly monitor customer appointments for preventive maintenance and open corresponding SOs. * Receive and close CRM incidents related to preventive maintenance, ensuring proper registration and handling. * Monthly update the customer database with the status of completed maintenance activities. * Weekly monitor tank inventory levels and track progress of new installations at bases. * Create, update, and review installation department procedures to promote standardization and continuous improvement. * Analyze and cancel service orders where applicable, ensuring alignment between planning and execution. **Requirements:** * Bachelor’s degree in Engineering (currently enrolled or completed); * Valid Brazilian driver’s license, Category B; * Proficiency in Microsoft Office Suite, especially Excel for report preparation; * Power BI knowledge preferred; * Knowledge of industrial piping sizing preferred; **Working Hours:** Monday to Friday, 08:00–17:48; alternating Saturdays, 08:00–12:00. ### **Required Knowledge and Skills:** Critical Analysis, Communication, Organization, Teamwork, Systems Thinking ### **Benefits:** Medical and Dental Assistance, Life Insurance, On-site Cafeteria, Meal Allowance, Pharmacy Benefits Program, Childcare Assistance, Special Needs Child Assistance, Profit Sharing (PLR), Transportation Allowance, Gas Allowance, Additional Vacation Bonus based on tenure, Benefits Club, Funeral Assistance, Wellhub (formerly Gympass) ### **Department:** Installation