Description
\-This is a specialist role, typically filled by professionals with knowledge of civil construction projects. A university degree in Architecture or Environmental Design is required, along with experience serving high-expectation clients.
\-Identify the needs of each project and answer questions about our products, recommending appropriate solutions.
\-Demonstrate strong customer service skills, maintain a positive attitude, and show eagerness to promptly resolve potential customer issues.
\-Ensure customer satisfaction, contributing not only to the company's growth but also to your own professional development.
REQUIREMENTS / COMPETENCIES:
\-Strong communication skills and attributes such as teamwork orientation.
\-Proactivity and ability to build trust-based relationships with customers.
\-Completed or near-completion of a higher education or technical program in Architecture or Environmental Design.
\-Ability to read, understand, and analyze architectural plans.
\-Proficiency in design software (AutoCAD) and general computer applications (Microsoft Office).
\-Experience in technical customer service / sales.
RESPONSIBILITIES:
\-Conduct briefing sessions to understand customer needs and expectations (e.g., product features, pricing, services, delivery timelines, and after-sales support).
\-Negotiate with customers to close sales.
\-Present solutions and stay updated on new products and services.
\-Guide customers through the in-store service process, ensuring an exceptional experience.
\-Embrace challenges related to goal achievement, prospecting, and revenue generation.
\-After-sales support.
BENEFITS:
\-Meal allowance
\-Transportation allowance
WORK SCHEDULE (AS SPECIFIED BY THE EMPLOYER):
\-Monday to Friday: 8:00 AM to 5:00 PM
\-Saturday: 9:00 AM to 1:00 PM (rotating schedule)
SALARY RANGE: R$2\.500,00 \- R$5\.000,00 per month
EXPERIENCE:
\-Sales (mandatory)
\-Customer service (mandatory)
\-Reading, understanding, and analyzing architectural plans (mandatory)
Job Type: Full-time
Compensation: R$2\.500,00 \- R$5\.000,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Education:
* Completed undergraduate degree (mandatory)
Experience:
* Technical sales (mandatory)
* Reading architectural drawings (mandatory)
* Customer service (mandatory)
Work Location: On-site