CLT Contagem / MG ##### **Description** Receive, register, and facilitate customer service at the Emergency Department, Inpatient Unit, Outpatient Clinics, and Appointment Scheduling desks; greet external and internal customers via telephone and/or in person; provide information and guidance to both internal and external audiences; coordinate with health insurance providers and accredited companies to obtain authorizations for consultations, procedures, medical examinations, and hospital admissions, in accordance with each insurer's standard operating procedures, aiming to ensure optimal customer service; communicate hospital admission details to insurers when applicable; verify outstanding authorization requests with insurers; record customer interactions in the system and update customer records accordingly; open service orders when necessary; deliver examination results and perform other routine duties. ##### **Requirements** * Completed high school education / Experience in customer service and administrative routines within the healthcare sector. \*\*Position open to persons with disabilities (PCD)\*\* ##### **Benefits** * Transportation allowance * Meals provided at the company * Attendance bonus * Health and dental insurance * Job Posting Date: 12/05/2026
João Silva
Indeed · HR
João Silva
Indeed · HR
