At **TORY BURCH**, every detail matters — including you. We represent globally renowned brands in Brazil, such as **Carolina Herrera, Michael Kors, Tory Burch, Tod’s, and Alo Yoga**. Our purpose goes beyond retail: we deliver experiences that delight, inspire, and reflect the sophisticated, authentic lifestyle of each brand. Our culture values collaborative work, mutual respect among teams, and the development of every individual. We are seeking a **talented, communicative, and fashion-passionate candidate**, who enjoys delighting customers and building genuine connections. If you light up when serving clients, thrive on self-improvement, and value elegance with attitude, this opportunity is for you! **Responsibilities and Duties** * **Lead and develop the team**, ensuring an impeccable shopping experience aligned with the brand’s positioning; * **Monitor performance metrics** and implement actions to achieve and exceed targets; * **Manage operational routines**, including staff scheduling, store opening/closing, inventory control, and administrative processes; * **Focus on customer delight**, operational excellence, and internal talent development; * **Serve as the store’s point of reference**, ensuring consistency, alignment with standards, and team engagement. **Requirements and Qualifications** * Prior experience in sales; * Solid experience as a retail manager in fashion, luxury, or premium segments; * Experience with CRM platforms is a plus; * Results-oriented mindset and motivation to achieve sales targets; * Ability to build and maintain positive relationships with customers; Proficiency in social media platforms such as Instagram, WhatsApp, and others. * **Additional Information** Location: Diamond Shopping **Transportation Allowance** Support for your daily commute, based on your route. **Health and Dental Insurance** We take care of your health and dental well-being. **Meal Voucher / Food Allowance + On-site Cafeteria** You may use it at restaurants, snack bars, or bring your own lunch. **Birthday Day Off** On your birthday, you get a day off to celebrate however you wish. **Product Discount** Special conditions to purchase our products at advantageous rates. We invite you to join a dynamic and talented team where you can develop your skills and grow professionally. At our company, we value teamwork, innovation, and commitment to excellence. If you seek a stimulating work environment with continuous learning opportunities and challenging projects, join our team!